# Incabus Cloud

> Your company's IT services from Incabus in one place — work we have done, quotes and orders, IT operations, backup, your servers and your Microsoft 365 licences.

Source: https://docs.incabus.com/en/cloud/

Last updated 16 Oct 2026

Incabus Cloud is the customer portal where you see and manage the services
your company gets from Incabus. Instead of searching through emails and
invoices, you find everything in one place:

- **Time reports** — every piece of work we have done for you, line by line,
  with the invoice it was billed on.
- **Orders** — your quotes and orders, and a button to approve a quote
  directly.
- **Microsoft 365** — your subscriptions and how many licences you have, with
  prices, and the option to add or remove licences yourself.
- **Licence catalogue** — every Microsoft 365 product we sell, with prices.
- **Cloud Server** — your servers with us, with prices, backups and
  snapshots, and the option to start, shut down and resize them yourselves.
  See [Cloud Server](https://docs.incabus.com/en/cloud/cloud-server/servers/).
- **Firewalls** — the firewalls protecting your servers, and their rules.
  See [Firewalls](https://docs.incabus.com/en/cloud/cloud-server/firewalls/).
- **IT operations** — the computers and servers we manage for you, with
  your agreement and what it costs. See [IT operations](https://docs.incabus.com/en/cloud/it-operations/devices/).
- **Cloud Backup** — your backup accounts, what they store and cost, and
  the option to create and delete accounts yourselves. See
  [Cloud Backup](https://docs.incabus.com/en/cloud/cloud-backup/accounts/) and
  [Price calculator](https://docs.incabus.com/en/cloud/cloud-backup/pricing/).

You can use the portal in English or Swedish, in light or dark mode, on a
computer or on your phone.

*Screenshot: The dashboard*

## Getting started

1. Go to the portal and choose **Sign in**. You sign in with your Incabus
   account — the same account you use for our other services. See
   [Sign in](https://docs.incabus.com/en/cloud/login/).
2. You land on the [Dashboard](https://docs.incabus.com/en/cloud/dashboard/), which shows what is waiting for
   you right now.
3. Use the menu on the left (behind the menu button on a phone) to open
   **IT support**, **IT operations**, **Cloud Backup**, **Cloud Server** or
   **Microsoft 365**.

**Your account needs to be connected to your company.** Anyone with an
Incabus account can sign in, but there is nothing to show until we have
connected your account to the company you work for. If the pages say
**Not connected yet**, get in touch and we will set it up.

## Who can do what

What you can do depends on your **role at the company**. The role belongs to
your connection to that company, not to you as a person — if you represent
two companies, you can be an owner at one and a member at the other.

| | Member | Admin | Owner |
|---|---|---|---|
| See time reports, orders, IT operations, backup accounts, subscriptions, the catalogue, servers and firewalls | ✅ | ✅ | ✅ |
| Approve a quote | | ✅ | ✅ |
| Add Microsoft 365 licences | | ✅ | ✅ |
| Remove licences, cancel a subscription | | | ✅ |
| Start, shut down and restart servers, take snapshots | | ✅ | ✅ |
| Change a server to a more expensive size | | ✅ | ✅ |
| Change a server to a cheaper size, delete snapshots | | | ✅ |
| Turn on backups for a server | | ✅ | ✅ |
| Turn off backups for a server | | | ✅ |
| Add, change and remove firewall rules | | ✅ | ✅ |
| Create a backup account | | ✅ | ✅ |
| Delete a backup account | | | ✅ |

When a button is missing because of your role, the page says so and tells
you which role it takes. If you need a different role, ask an owner at your
company or get in touch with us.

## The header

The bar at the top is the same on every page. From left to right:

- **Company** — if you represent more than one company, choose which one you
  are looking at here. The choice applies on every page until you change it.
  Type to search by name or customer number. With only one company, its name
  is simply shown.
- **Help** (the question mark) — opens the help page for the page you are
  on, in a new tab, so whatever you are doing stays put. If the page has
  no help page of its own, you get the help start page.
- **External portals** (the grid icon) — shortcuts to the other services you
  use: Azure, Backup, Microsoft 365 admin, Incabus RMM and Incabus Support. Each
  opens in a new tab.
- **Notifications** (the bell) — what is waiting for you, such as a quote to
  review or new time reports. See [Notifications](https://docs.incabus.com/en/cloud/notifications/).
- **Contact us** — send us feedback, a question about Microsoft 365
  licences, or a request for IT support, without leaving the portal. See
  [Contact us](https://docs.incabus.com/en/cloud/contact/).
- **Account menu** — your name and email, **Account management** for your
  Incabus account (name, password, sign-in methods), **Settings** and
  **Sign out**.

When we release a new version of the portal, a bar may appear under the
header: *A new version of the portal is available.* Nothing is lost — the
next page you open loads the new version, or you can choose
**Reload the page** when you are ready.

## Tables work the same everywhere

The lists in the portal share the same tools:

- **Search** — start typing in the search box, or press `/` to jump to it.
- **Filter** and **Date** — narrow the list down. **Show all** clears a
  filter; **Clear dates** clears the date range.
- **Refresh** (the circular arrow) — fetches the latest data without leaving
  the page.
- **Export** — tick the rows you want and export them to PDF or Excel. The
  PDF opens in a new tab; the Excel file is downloaded, with amounts as
  numbers you can calculate with.
- Drag the edge of a column heading to make it wider. The portal remembers
  your search, filters and column widths on this device until you next sign
  in.
- On a phone, each row is shown as a card.

## Related

- [Sign in](https://docs.incabus.com/en/cloud/login/)
- [Dashboard](https://docs.incabus.com/en/cloud/dashboard/)
- [Settings](https://docs.incabus.com/en/cloud/settings/)
- [Cloud Server](https://docs.incabus.com/en/cloud/cloud-server/servers/)
- [Firewalls](https://docs.incabus.com/en/cloud/cloud-server/firewalls/)