# New backup account

> Create a backup account — name, contact address, password and the modules that cost extra.

Source: https://docs.incabus.com/en/cloud/cloud-backup/accounts/new/

Last updated 16 Oct 2026

A backup account is what you sign in to the backup client and the panel
with. A computer or server can have its own, or several can share one.

**Requires the admin or owner role.** Others see a line saying who can
create accounts.

Open the page with **New account** in the
[list of backup accounts](https://docs.incabus.com/en/cloud/cloud-backup/accounts/).

*Screenshot: New backup account*

## Fill in

- **Account name** — the first part is your customer number, such as
  `cb4632-`, and cannot be changed. Type the rest: lowercase letters,
  digits and hyphens.
- **Contact email** — backup reports and notices are sent here. Your own
  address is suggested; change it to a shared IT address if you like.
- **Password** — **Create one for me**, or **Choose a password** and type
  it twice (at least 12 characters).

## Modules that cost extra

The account has the standard modules turned on — they are listed in the
**Included** card. Modules priced per unit are turned on in the
**Modules that cost extra** box:

- **VMware**, **Hyper-V**, **Exchange, mailboxes** and
  **Microsoft 365, mail and OneDrive** — tick the box and set a cap, such
  as the most virtual machines the account may back up. You pay per unit
  actually backed up, not for the cap.
- **Synology NAS** and **QNAP NAS** — a fixed price per month.

The price is shown next to each module.

## Create the account

Choose **Create account** and confirm in the box that opens. Storage is
billed every month from now on.

If we created the password, it is shown **once**, right after, together
with the account name and buttons that copy them. **Save the password
then** — it is not shown again, and we cannot see it either. From there
you open the panel to download the backup client.

## Related

- [Cloud Backup](https://docs.incabus.com/en/cloud/cloud-backup/accounts/)
- [Price calculator](https://docs.incabus.com/en/cloud/cloud-backup/pricing/)