# A quote or order

> Read a quote or order line by line, and approve a quote.

Source: https://docs.incabus.com/en/cloud/it-support/orders/document/

Last updated 9 Oct 2026

This page shows one quote or order in full. You get here with the **eye**
in the [order list](https://docs.incabus.com/en/cloud/it-support/orders/), or from a notification.

## What you see

At the top: **Status**, **Date**, **Valid until**, **Total**,
**Your reference** and **Our reference**, and any **Notes** we wrote.

Then the lines: **Description**, **Qty**, **Unit price** and **Amount**,
with **Total excl. VAT** at the bottom.

- **Export** gives you the document as PDF or Excel.
- **Show list** takes you back to all orders.

## Approve a quote

When a quote is waiting for you, a blue box says
**The quote is waiting for approval**, and until when it is valid.

**Who can approve:** the **admin** or **owner** role at your company. With
the **member** role you can read the quote but not approve it — the box
says so. Ask an admin or owner at your company, or get in touch with us.

1. Read through the lines.
2. Choose **Approve quote** under the table.
3. A box asks whether you want to approve the quote. Confirm with
   **Approve** — this accepts the quote and turns it into an order. Choose
   **Cancel** if you change your mind.
4. The status changes to **Approved**, with your name.

Approving here is the same as approving through the link in our email — use
whichever is easiest.

If approval does not go through, the page says why, for example:

- *This quote has already been approved — someone got there first.* —
  a colleague approved it in the meantime. Nothing more to do.
- *This quote has expired.* — get in touch and we will send a new one.
- *You do not have permission to approve quotes for this company.* — your
  role does not allow it.

## Related

- [Orders](https://docs.incabus.com/en/cloud/it-support/orders/)
- [Incabus Cloud — who can do what](https://docs.incabus.com/en/cloud/)