Incabus Cloud
Your company's IT services from Incabus in one place — work we have done, quotes and orders, and your Microsoft 365 licences.
Incabus Cloud is the customer portal where you see and manage the services your company gets from Incabus. Instead of searching through emails and invoices, you find everything in one place:
- Time reports — every piece of work we have done for you, line by line, with the invoice it was billed on.
- Orders — your quotes and orders, and a button to approve a quote directly.
- Microsoft 365 — your subscriptions and how many licences you have, with prices, and the option to add or remove licences yourself.
- Licence catalogue — every Microsoft 365 product we sell, with prices.
You can use the portal in English or Swedish, in light or dark mode, on a computer or on your phone.
Getting started
- Go to the portal and choose Sign in. You sign in with your Incabus account — the same account you use for our other services. See Sign in.
- You land on the Dashboard, which shows what is waiting for you right now.
- Use the menu on the left (behind the menu button on a phone) to open IT support or Microsoft 365.
Your account needs to be connected to your company. Anyone with an Incabus account can sign in, but there is nothing to show until we have connected your account to the company you work for. If the pages say Not connected yet, get in touch and we will set it up.
Who can do what
What you can do depends on your role at the company. The role belongs to your connection to that company, not to you as a person — if you represent two companies, you can be an owner at one and a member at the other.
| Member | Admin | Owner | |
|---|---|---|---|
| See time reports, orders, subscriptions and the catalogue | ✅ | ✅ | ✅ |
| Approve a quote | ✅ | ✅ | |
| Add Microsoft 365 licences | ✅ | ✅ | |
| Remove licences, cancel a subscription | ✅ |
When a button is missing because of your role, the page says so and tells you which role it takes. If you need a different role, ask an owner at your company or get in touch with us.
The header
The bar at the top is the same on every page. From left to right:
- Company — if you represent more than one company, choose which one you are looking at here. The choice applies on every page until you change it. Type to search by name or customer number. With only one company, its name is simply shown.
- External portals (the grid icon) — shortcuts to the other services you use: Azure, Backup, Microsoft 365 admin, Ninja RMM and Incabus Support. Each opens in a new tab.
- Notifications (the bell) — what is waiting for you, such as a quote to review or new time reports. See Notifications.
- Send feedback — tell us what works and what does not. See Feedback.
- Account menu — your name and email, Account management for your Incabus account (name, password, sign-in methods), Settings and Sign out.
When we release a new version of the portal, a bar may appear under the header: A new version of the portal is available. Nothing is lost — the next page you open loads the new version, or you can choose Reload the page when you are ready.
Tables work the same everywhere
The lists in the portal share the same tools:
- Search — start typing in the search box, or press
/to jump to it. - Filter and Date — narrow the list down. Show all clears a filter; Clear dates clears the date range.
- Refresh (the circular arrow) — fetches the latest data without leaving the page.
- Export — tick the rows you want and export them to PDF or Excel. The PDF opens in a new tab; the Excel file is downloaded, with amounts as numbers you can calculate with.
- Drag the edge of a column heading to make it wider. The portal remembers your search, filters and column widths on this device until you next sign in.
- On a phone, each row is shown as a card.